Conflict Scripts Library

Most leaders freeze when it's time to have a hard conversation. You know you should address the conflict. Set the boundary. Give the feedback. But when the moment comes, your mind goes blank.

The Conflict Scripts Library gives you the exact words to use in 12 of the hardest scenarios you'll face:

✓ De-escalating a staff member in crisis

✓ Delivering hard feedback to struggling employees

✓ Responding to angry parents/family members

✓ Supporting burned-out team members

✓ Apologizing and repairing after your mistakes

✓ Plus 7 more critical conversations

WHAT'S INCLUDED:

- 12 conflict scripts with step-by-step guidance (PDF)

- Difficult Conversation Planning Worksheet (printable PDF)

- "Choose Your Own Adventure" decision tree

- 12 regulation practices for before, during, and after hard conversations

- Lifetime access + all future updates

WHAT YOU'LL BE ABLE TO DO:

→ Stop avoiding hard conversations

→ Feel confident instead of anxious

→ Repair relationships instead of damaging them

→ Lead with clarity when everything feels chaotic

These scripts are grounded in conflict resolution research, Polyvagal Theory, trauma-informed care, restorative justice principles, and 15+ years of real crisis moments.